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Common Questions
How do I reset my password?
Click "Forgot Password" on the login page and enter your email. You'll receive a reset link.
How do I report a hygiene issue?
Go to Student Dashboard > Report Issue. Upload photos and describe the problem.
What are Karma Points?
Karma points are earned two ways: skipping a meal in advance (+10) and RSVP-ing for a meal (+10). Both help the mess cook the right amount and cut food waste.
Why was my complaint escalated?
Complaints are automatically escalated to admin if not resolved within 24 hours.