Legal
Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly, such as your name, email, hostel details, and feedback on meals. We also collect usage data to improve our services.
2. How We Use Your Information
- To provide and maintain our meal feedback services
- To process and respond to your complaints
- To send notifications about menu changes
- To improve mess operations based on aggregated feedback
- To maintain Karma point balances
3. Information Sharing
We share information with mess staff and administrators to address your feedback and complaints. Aggregated, anonymized data may be used for analytics. We do not sell your personal information to third parties.
4. Data Security
We use industry-standard security measures including encryption, secure servers, and access controls to protect your data. All data is transmitted over HTTPS.
5. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account
- Opt out of non-essential notifications
6. Cookies
We use essential cookies to maintain your login session and preferences. We do not use third-party tracking cookies.
7. Contact Us
For privacy-related inquiries, contact us at privacy@dinesync.com