Get in touch

Contact DineSync

We're here to help — whether you're a student with a billing question, an admin rolling out DineSync, or a journalist writing about us.

General support

Questions about meals, billing, account access, or using the app day-to-day.

Logged in? Prefer the in-app Support page — your mess admin sees it instantly.

Unresolved complaints, data-privacy concerns, or IT Rules 2021 escalations.

Full escalation procedure on the Grievance page.

Rolling DineSync out to your hostel, campus, or institution? Let's talk.

Interview requests, brand assets, or company information.

Support: within 1 business day · Grievance: within 7 days (resolution within 15 days) · Sales: same business day.